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SEAFARERS & CREW

Contact addres/E-mail Id for CDC and BSID related issues:

Shipping Master, Mumbai:

Government Shipping Office
Nau Bhavan, 10 R,K, Marg, Mumbai-400 001
Tel No: 022-22697971-72, sm-mum-ship@gov.in

Shipping Master, Kolkata:

Government Shipping Office
Marine House, Hastings, Kolkata-700 022
Tel No: 033-22230517/527, sm-kol-ship@gov.in

Shipping Master, Chennai:

Govt. Shipping Office,Anchorgate Building, 3rd Floor,
P.B.No.5004, Rajaji Salai,Chennai-600 001
Tel No: 044-25255552, sm-chn-ship@gov.in

Common problems - how to resolve ?


Continuous Discharge Certificate [CDC]:

1. Queries related to application made for fresh CDC/renewal/replacement /duplicate CDC and Certificate of Competency (Cook) may be directly taken up with the respective Shipping Master
2. Requests for correction in the online CDC database and the CDC booklet such as expiry date/issue date/passport number etc may please be taken up directly with the respective Shipping Master office.
3. It is seen that while applying for the CDC online, the candidates scan and upload the entire page/sheet containing the photograph or signature. As a result, the photograph and signature, that appears on the CDC while printing is of very small size. It is requested that only the photograph or signature may be selected/highlighted and scanned and not the entire page. After uploading the same, the candidate may submit the application only after checking that the scanned photograph or signature properly fits in the respective fields. If not, the candidate is requested to re upload the same.

4. Application for Certificate of Competency (Cook):For making the application the candidates may please click to ‘CDC Management & CoC as Cook’ after login on to e- Governance at www.dgshipping.gov.in. Steps/instructions for making the application are mentioned in the module itself.

Integration/updation of Data E profile

1. There may be instances where the CDC details are not available in the INDoS checker & vice versa.
All the seafarers are requested to once login to the CDC checker and check whether the CDC details are visible in CDC checker. In cases the details are not visible in CDC checker, then the candidate may please fill and submit an online application available at (http://220.156.189.33/IndosApplication/Indos/CDCChecker.jsp) after which an online application number would be generated. The said application will be processed by respective Shipping Master office. Queries with respect to such application may please be taken up with the respective Shipping Master office, by sending email to the IDs given above with a copy to the supervisory officer.The application number may please be mentioned in the e-mail.

2. In those cases, wherein the CDC details are visible in the checker, but the INDOS number is not reflected or incorrectly reflected in the CDC details, it indicates that the CDC and INDOS data requires integration. In such cases, the seafarer may please fill the excel sheet given therein and forward the same by e-mail to the respective shipping master. The Shipping Master office, after necessary verification would, forward the same to e-Governance cell for integration. The correct data would be automatically reflected, once the integration is carried out. Time required for the same would be seven working days.

3. All the seafarers are requested to carry out the above exercise so that the CDC details and INDOS details are suitably updated and any potential delay in issuance of renewal/duplicate/replacement CDC later can be avoided.

Master Checker

All the seafarers have been provided with the facility to view his/her details in the master Checker in his profile. In the Master Checker, the candidate can view all the data such as CDC details, Training details, sea service details, COC details, details of other certificates like Watch keeping, Dangerous Cargo endorsement, GMDSS etc. It is mentioned that this data is uploaded in the system by the issuing authorities. Therefore, if there is any corrections to be made in the data or if some details are found missing, then the candidates may please approach the respective authorities/agencies as under- • INDOS database- INDOS cell (Please see point G)
• CDC details- Respective Shipping Master
• Training details- Respective Maritime Training Institute
• COC details- Nautical or Engineering wing of the DGS
• WKC/Dangerous Cargo/GMDSS- Respective MMDs
• Sea service details- Shipping Company if Articles of Agreement is to be uploaded or RPSL if the Form –IIIA is to be uploaded.(It is mentioned here that the RPSL cannot uploaded the data which is more than three months old). The RPSL agencies, Maritime Training institutes and the Ship owners are requested to upload the data regularly in time, so that the seafarer is not inconvenienced at the time of the assessment for examination or endorsements.

Corrections in INDoS database-

The seafarers are informed that the INDoS database is the primary or basic data from the data gets populated and used for different applications. Hence if they wish to make any corrections in the data, they may approach the INDoS cell for corrections. The e-mail id of INDoS cell is lbsindos@vsnl.net . Following corrections can be done by the INDoS cell
a) The seafarers data not updated/record does not exist. - Please forward the scanned copy of copy of INDoS certificate. Time required for correction -24 hrs
b) Name & date of birth correction- Please forward the scanned copy of Indos certificate, passport and CDC. Time required for correction -24 hrs
c) Correction of other personal details like place of birth/ state of birth /country of birth/ nationality/ height /hair color/ eye color/ identification mark/complexion.- Please forward the scanned copy of INDoS certificate, passport and CDC. Time required for correction -24 hrs
d) Changes of discipline / gender-Please forward the scanned copy of INDoS certificate, passport and CDC. Time required for correction -24 hrs
e) Multiple INDoS numbers- Forward an email to INDOS cell indicating the details of INDOS
certificates and scanned copy of CDC. Time required for correction -48 hrs

Correction to be made in the data filled in form III-A by RPSL

After submitting the details in form III–A or Articles of Agreement, if a RPSL comes across incorrect entries / multiple entries / or intends to make changes in the already submitted data, it may follow the instruction in the crew branch Circular no 1 of 2013 (available in DGS website) & approach the Shipping Master office for the corrections along with the required documents.

2021
ORDER-M/s Good Result Marine Services Pvt. Ltd. Mumbai 20/01/2021
ORDER-M/s Almighty Maritime Services Pvt. Ltd. Navi Mumbai 20/01/2021
2020
37 of 2020 Coronavirus (COVID 19)-Designating seafarers as Key workers providing an essential service. 22/12/2020
36 of 2020 Resuming of issuance of BSID under controlled conditions - reg 09/12/2020
35 of 2020 Implementation of the 2018 amendments to the Code of MLC, 2006-reg 26/11/2020
34 of 2020 Review of debarment of Continuous Discharge Certificates (CDC) - reg. 12/11/2020
29 of 2020 Relaxation to update the e- profiles of seafarers who got stuck during the COVID-19 pandemic lock down in various countries-reg. 05/08/2020
15 of 2020 Payment of Provident Fund, Welfare / Gratuity Fund - reg. 13/04/2020
10 of 2020 DGS Circular No.10 of 2020- Statistics of Indian seafarers Trained and employed. 17/03/2020
5 of 2020 Advisory to all Recruitment and Placement of Seafarers License [RPSL] holders regarding demand of remuneration, donation or fees from seafarers for their employment-reg 13/02/2020
Suspension of data capturing of seafarers for BSID scheduled during 22.03.2020 until 15.04.2020 - reg. 16/04/2020
Blacklisting Debarment of Debarment of Doris Marine services Pvt.ltd 13/08/2020
Survey of Gender Diversity and Impact on Performance in the Maritime Industry-reg 03/09/2020
2019
9 of 2019 Draft modalities for carrying out Comprehensive Inspection Program (CIP) for Recruitment and Placement of Seafarers Services License (RPSL)-reg 14/10/2019
8 of 2019 Requirement of updation of Indian National Database of Seafarers (INDoS) profile before applying for various services on E-Governance platform 21/08/2019
7 of 2019 Issuance of seafarers Identity Document (SID) to Indian Seafarers-opening of data collection centers at 6 MMDs. 02/08/2019
6 of 2019 Issuance of seafarers Identity Document (SID) to Indian Seafarers-opening of data collection centers at 6 MMDs. 02/08/2019
5 of 2019 Jumping of Ships by Indian Seafarers on Cruise Ships in ports in USA. 01/08/2019
4 of 2019 Issuance of Seafarers identity document (SID) to Indian seafarers-reg 08/07/2019
3 of 2019 New procedure for uploading seafarers engagement and discharge data [Article of Agreement and Form - 1, RPSL]-reg. 20/06/2019
2 of 2019 On line e-governance module for process pertaining to RPSL. 12/06/2019
1 of 2019 Draft New procedure for uploading seafarers engagement and discharge data [Article of Agreement and Form - I,RPSL]-reg 31/01/2019
2018
2 of 2018 Launching of emigrate system for seafarers 24/07/2018
1 of 2018 Indian seafarers are recruited and placed on boards merchant vessels by the Ship owner themselves or through registered RPS on Indian as foreign ships. 27/03/2018
Withdrawal of MEMA Welfare Scheme w.e.f. 1st July, 2018 07/05/2018
Modus-operandi of the issues reported of missing, stranded, non payment of wages, non-provisions on board ship, seafarers, to DGCOM Centre-reg. 07/05/2018
Withdrawal of MEMA Welfare Scheme w.e.f 1st July 2018 06/06/2018
Indian Seafarers facing trouble in UAE - reg. 27/03/2018
Indian Seafarers facing trouble in Iran-reg 26/11/2018
2017
4 of 2017 Standard Operating Procedure (SOP) for the issues reported of missing, stranded, non-payment of wages, non-provisions on board ship of seafarers, to DGCOM Centre. 11/08/2017
3 of 2017 Holding on board ceremonies/events-regarding. 13/06/2017
2 of 2017 Dispensation for putting foreign crew on board "Jag Prabha" & "Jag Radha" 09/03/2017
1 of 2017 Inspection of Recruitment and Placement of Seafarers (RPS) Service Providers by RO's-reg. 12/01/2017
Non-payment of wages to various seafarers by GOI Offshore Ltd. - reg. 17/02/2017
Corrigendum to DGS Circular No.4 of 2017 - Standard Operating Procedure (SOP) for the issues reported of missing, stranded, non-payment of wages, non-provisions on board ship of seafarers, to DGCOM Centre. 29/08/2017
2016
5 of 2016 Recognition of sea service of Electro Technical Officers employed directly - reg. 05/12/2016
4 of 2016 Recognization of Sea service of Seafarers employed directly. 25/11/2016
3 of 2016 Clarifications on the Marchant Shipping (Recruitment and Placement of Seafarers) Rules,2016, promulgated vide the Ministry of Shipping, Govt. of India's Gazette Notification No. GSR 169(E), dated 15.02.16 reg. 24/08/2016
2 of 2016 DGS Crew Branch Circular No. 02 of 2016 - Non-uploading of Form-I (earlier Form-III A) by the RPS licensees-reg. 07/06/2016
1 of 2016 Review of debarment of Continuous Discharge Certificates (CDCs) - reg. 07/03/2016
Selling and sharing of Recruitment and Placement of Seafarers License (RPSL) with Private manning agents/unauthorized agencies. 07/03/2016
2015
2 of 2015 Guidelines for registration of Shipping Companies with the office of Seamen's Provident Fund Commissioner for the purpose of remitting provident of seamen. 21/12/2015
1 of 2015 Guidelines for filling of declaration / nomination by the Seamen for the purpose of opening an account and remittance of Provident Fund. 21/12/2015
Standard Operating Procedure (SOP) for issuance of CDC. 16/12/2015
Standard Operating Procedure (SOP) for issuance of Recuritment and Placement of Seafarers Licence. 16/12/2015
2014
3 of 2014 Engagement of seafarers on board ships - reg. 31/10/2014
2 of 2014 Payment of welfare fund contribution by recruitment and placement of seafarers (RPS) service providers to the Seafarers Welfare Fund Society - reg. 29/10/2014
1 of 2014 Deployment of technicians repair teams etc., on board Indian flag merchant ships/dredgers etc., plying in the India Coast-issues related to possession of continuous discharge certificates [CDCs] clarification - reg. 16/09/2014
NOTICE TO SEAFARERS NO. 2 OF 2014 10/10/2014
DGS Order 18 of 14 - Issuance of Continuous Discharge Certificate-cum-Seafarer's Identity Document (CDC) in the modified format with security features - reg. 30/10/2014
DGS order No. 16 of 2014 Payment of welfare fund contribution by Recruitment and Placement of seafarers (RPS) providers - reg. 29/10/2014
DGS Order 17 of 2014 - Payment of Welfare Fund Contribution by Recruitment and Placement Service (RPS) Providers - reg. 29/10/2014
DGS Order 15 of 14 - Issuance of Indian CDCs to hospitality crew working on cruise vessels and also to seafarers who are working on board trading vessels without an Indian CDC - reg. 29/10/2014
M. S. Notice No. 10 of 2014 - Replacement of the Continuous Discharge Certificate-cum-Seafarers Identity Document (CDC) issued under the erswhile Merchant Shipping (M.S.) (CDC) Rules 1960 - reg. 15/07/2014
N O T I C E T O S E A F A R E R S 06/08/2014
DGS Order 13 of 2014 - Issuance of Indian CDCs to hospitality crew working on cruise vessels and also to seafarers who are working on board trading vessels without an Indian CDC - reg. 26/08/2014
DGS Order 19 of 14 - Issuance of Indian CDCs to hospitality crew working on cruise vessels and also to seafarers who are working on board trading vessels without an Indian CDC - reg. 05/12/2014
M. S. Notice 02 of 2014 - Payment of welfare fund contribution by Recruitment and Placement of Seafarers (RPS) service providers - reg. 12/03/2014
DGS Order 07 of 2014 - Certificate of Competency as Cook in the merchant navy - reg. 24/06/2014
Voluntary inspection of Recruitment and Placement of Seafarer's (RPS) Service providers - reg. 25/06/2014
DGS Order No. 05 of 2014 - Submission of applications for all individual category Continuous Discharge Certificates-reg. 06/06/2014
DGS Order No. 06 of 2014 - Issuance of Indian CDCs to hospitality crew working on cruise vessels and also to seafarers who are working on board trading vessels without an Indian CDC - reg. 06/06/2014
DGS Order 11 of 2014 - Issuance of Continuous Discharge Certificate (CDC) to GoC (GMDSS) certificate holders - reg. 30/07/2014
Voluntary inspection of Recruitment and Placement of Seafarer's (RPS) Service providers - reg. 25/08/2014
DGS Order 04 of 2014 - Issuance of an Indian Continuous Discharge Certificate (CDC) to Indian citizens successfully completing the Higher National Diploma course - reg. 12/05/2014
M. S. Notice 07 of 2014 - Issuance of Certificate of Competency (COC) as Cook in the Merchant Navy revision of the format of the certificate (billingual) - reg. 13/05/2014
2013
1 of 2013 On-line correction of incorrect entries in the Form - III A uploaded by RPS firms - reg. 13/08/2013
2012
3 of 2012 Uploading seamen's engagement particulars in Form III- A by RPS providers- reg. 03/07/2012
2 of 2012 Procedures on Submission of Application for the Renewal of RPS licenses- Reg.(Withdrawn/refer Crew cir 2A of 2012) 16/01/2012
2011
3 of 2011 Grievance redressal mechanism for seafarers - reg. 05/07/2011
2 of 2011 Application for the Continuous Discharge Certificate Cum Seafarers Identity Document (CDC) for the candidates undergoing approved pre sea training programmes 12/04/2011
2009
6 of 2009 Corrigendum to Guidelines for placement of Supernumeraries on Board Indian Flag Vessels. . 10/11/2009
5 of 2009 Guidelines for placement of Supernumerries on board Indian flag vessels - reg. 01/07/2009
4 of 2009 Employment through registered RPS Providers only. 03/07/2009
2 of 2009 Corrigendum to Crew Branch Circular No. 9 of 2007 -sea service undertaken on ships through un-registered RPS providers -reg. 25/03/2009
2008
3 of 2008 Clarification on the criteria for issuance of CDC under the category of Purser/Ship's Clerk reg. 19/03/2008
2 of 2008 Requirement of attestation & authentication of document submitted for issuance of CDC -reg. 19/02/2008
1 of 2008 Inspection of branch offices of recruitment and placement service providers 15/02/2008
2007
9 of 2007 Sea service undertaken on ships through unregistered RPS Providers-regarding 21/09/2007
8 of 2007 Registration of RPS Providers under M.S. (Recruitment and Placement of Seafarers) Rules, 2005. 21/09/2007
7 of 2007 Submission of Articles of Agreement "On line" 31/08/2007
5 of 2007 Notification published in the Gazette of India dated 30.04.07 regarding amendments to RPS Rules..Form-IIIA/ revised Form-IV. 13/08/2007
4 of 2007 Guidelines for placement of Supernumeraries on board Indian flag vessels. Superseded by Crew Circular 4 of 2008 20/08/2007
3 of 2007 Inspection of branch offices of recruitment and placement service providers. 24/07/2007
2 of 2007 Employment on board Merchant Navy ships only through DGS approved Recruitment and Placement Service providers. 08/05/2007
1 of 2007 Crew branch cir dated 7th Feb 2007 -Submission of information under Clause viii of form III of RPS Rules 07/02/2007
1 of 2007 Submission of information under Clause viii of form III of RPS Rules 19/01/2007
2006
2 of 2006 Last date of Issuance of CDCs under Rule 4(10) of M.S. CDC Rules, 2001 04/12/2006
2005
8 of 2005 Merchant Shipping (Recruitment & Placement of Seafarers) Rules, 2005 07/12/2005
6 of 2005 Merchant Shipping (Recruitment & Placement of Seafarers) Rules,2005 - Processing of application 16/09/2005
5 of 2005 Merchant Shipping (Recruitment & Placement of Seafarers) Rules,2005 - inspection-intimation-regarding 09/09/2005
4 of 2005 Collection of fee for verification of CDCs -reg 06/09/2005
2 of 2005 Issue of CDC -Pendency -reg 21/03/2005
1 of 2005 Reg. Payment of fees to the State Govt. Examination Boards for undertaking the verification of genuineness of certificates of the applicants of CDCs. 18/03/2005
2003
1 of 2003 Reg. permission to TMEs to sail on ships 18/07/2003
2002
7 of 2002 Merchant Shipping (CDC) Rules, 2001 20/12/2002
7 of 2002 Merchant Shipping (CDC) Rule, 2001 20/12/2002
6 of 2002 Continuation of crew branch circular No.5 of 2001 29/05/2002
5 of 2002 Obtaining Registration cancellation order on account of Medical Unfitness 03/05/2002
4 of 2002 Employment of Seamen 03/05/2002
3 of 2002 Observance of Efficiency Fortnight by Shipping Office, Mumbai 18/04/2002
2 of 2002 Crew Branch Circular No. 2 of 2002 05/03/2002
1 of 2002 Procedure for cancelling the endorsements restricting the period of validity 21/01/2002
2001
1 of 2001 Enhancement of Seamen's Welfare fee 09/03/2001
INDOSS
2018
2017